Are consumers more excited or anxious about artificial intelligence? Are digital payment services like PayPal and Venmo held back by privacy concerns?
Our relationship with technology gets more complicated everyday. The excitement around new technologies also come with new fears around privacy, hacking, and security. With such a complex relationship, what can brands do to understand how consumers really
feel about the latest tech advances?
Social media provides the perfect window into this conversation. In this report, we analyzed social conversations to find out how consumers feel about emerging tech topics like:
- Artificial intelligence
- Virtual reality and augmented reality
- Digital payments
- Consumer privacy
- ...and more