At Crimson Hexagon, we leverage AI to sort through massive volumes of information and deliver actionable insights for our customers.
We're excited to share some of our new AI-focused features in the platform, such as a machine learning-based solution for customer care, predictive alerts, and a personalized insights feed.
Download this webinar recording to see a live demo of the new features and learn how:
- Our new customer care solution can accurately identify and classify customer communications from any source to drastically reduce response time
- General Motors uses Crimson Hexagon for a 3x improvement in relevancy of online customer requests
- AI features, the insights feed and predictive alerts, deliver the right information at the right time
- Other key platform enhancements, from dashboards to deep analytics, help provide brands with a more complete view of their customers